This Cookie Policy explains how SignalDesk ("SignalDesk", "we", "us" or "our") uses cookies and similar technologies on our website and application.
This policy should be read together with our Privacy Policy and Terms of Service.
Cookies are small text files that are stored on your device when you visit a website.
Cookies allow websites to remember information about your visit, maintain sessions, improve security, remember preferences and, where enabled, understand how users interact with a service.
We may also use similar technologies such as local storage, session storage, pixels and other identifiers for similar purposes.
We may use the following categories of cookies and similar technologies.
These cookies are required for SignalDesk to operate and cannot be disabled through our cookie preferences where they are technically necessary to provide a service you have requested.
They may be used for purposes including:
These cookies do not require consent where they are strictly necessary for a service you have requested or for the operation of the service.
Functional cookies allow SignalDesk to remember choices you make and provide enhanced functionality.
For example, they may be used to remember:
Where required by law, we will ask for your consent before using non-essential functional cookies.
Where enabled, we may use analytics and performance technologies to understand how visitors use SignalDesk and to improve the service.
These technologies may collect information such as:
Analytics information is used to understand service performance and improve SignalDesk.
Non-essential analytics cookies will only be used where required consent has been obtained.
SignalDesk may use marketing or advertising technologies in the future.
Where such technologies are used and consent is legally required, we will obtain the appropriate consent before placing or accessing the relevant cookies.
We do not currently use marketing cookies unless specifically identified in our cookie consent interface or cookie list.
The exact cookies used by SignalDesk may change as we add, remove or update functionality.
Our cookies may include categories such as:
| Cookie / Technology | Purpose | Category | Typical duration |
|---|---|---|---|
| Authentication/session cookie | Maintains your authenticated SignalDesk session | Strictly necessary | Session / as configured |
| Security cookie | Helps protect against unauthorised activity and abuse | Strictly necessary | Session / as configured |
| Preference cookie | Stores selected application preferences | Functional | As configured |
| Consent cookie | Records your cookie preferences | Strictly necessary | As configured |
| Analytics cookie | Measures website/application usage where analytics are enabled | Analytics | As configured |
The actual names, providers and durations of cookies may vary depending on the services and technologies currently deployed.
Some cookies or similar technologies may be placed or accessed by third-party service providers that help us operate SignalDesk.
Depending on the services we use, these providers may include providers of:
Third-party providers may process information collected through their technologies in accordance with their own privacy policies.
Where required by law, we will obtain consent before allowing non-essential third-party cookies or similar technologies to operate.
Where applicable law requires consent, SignalDesk will ask for your consent before placing or accessing non-essential cookies.
You may choose which categories of non-essential cookies to accept through our cookie preference mechanism.
You can withdraw or change your consent at any time by reopening the cookie settings available on the website or application.
Withdrawing consent does not affect the lawfulness of processing that occurred before consent was withdrawn.
Some cookies cannot be disabled through our cookie preference system because they are necessary for the operation and security of SignalDesk.
For example, without authentication or security cookies, we may not be able to:
If you block these cookies through your browser, parts of SignalDesk may not function correctly.
Most browsers allow you to control or delete cookies through their settings.
You can configure your browser to:
Blocking or deleting cookies may affect the functionality of SignalDesk.
SignalDesk may use technologies such as browser local storage, session storage or other client-side storage mechanisms.
These technologies may be used for purposes similar to cookies, including:
Where applicable law treats these technologies in the same way as cookies, we will apply the same consent requirements.
Some cookies and similar technologies may collect information that can constitute personal information under applicable data-protection law.
Information collected through cookies may therefore be processed in accordance with our Privacy Policy.
Our Privacy Policy explains how we collect, use, retain and protect personal information.
We may update this Cookie Policy from time to time to reflect changes to the cookies and technologies used by SignalDesk or changes in applicable law.
The "Last updated" date at the beginning of this policy indicates when it was most recently revised.
Where required, we will provide appropriate notice of material changes.
If you have questions about our use of cookies or similar technologies, contact:
SignalDesk
Legal entity: Kernal Tech
Email: support@kernaltech.co.uk
Address: 6 Gwylfa Road, Swansea, SA1 6QN