These Terms of Service ("Terms") govern your access to and use of SignalDesk ("SignalDesk", "we", "us" or "our"), including the SignalDesk website, application, trading signals, software, Premium subscription services and automated trading functionality.
By creating an account, purchasing a subscription or using SignalDesk, you agree to these Terms. If you do not agree, you must not use the service.
SignalDesk provides software, market information, analytical tools, trading signals and related functionality.
Premium plans may additionally provide functionality that allows you to connect a supported brokerage account and, where supported and enabled by you, automatically submit orders to that account.
SignalDesk does not hold your brokerage funds. Your brokerage relationship remains between you and your chosen brokerage provider.
SignalDesk is not a bank, brokerage account, investment account or deposit account.
The SignalDesk Risk & Disclaimer forms part of these Terms and is incorporated by reference.
SignalDesk does not provide personalised financial, investment, tax, legal or accounting advice.
Signals, strategies, indicators, alerts and automated trading functionality are generated using software and are not based on an assessment of your personal financial circumstances, investment objectives or risk tolerance.
You are solely responsible for determining whether any SignalDesk feature, strategy or transaction is appropriate for you.
Nothing on SignalDesk constitutes a guarantee, prediction or representation that any particular investment, security, cryptoasset, financial instrument or strategy will be profitable or suitable for you.
You should obtain independent professional advice where appropriate.
You must:
You must not use SignalDesk if doing so would violate applicable sanctions, export controls or other legal restrictions.
We may restrict particular features, instruments or services in certain jurisdictions.
You are responsible for maintaining the confidentiality and security of your SignalDesk credentials.
You are responsible for all activity conducted through your account, including activity resulting from credentials, API credentials or other authorisations that you have provided or enabled.
You must notify us promptly if you believe that your account has been accessed without authorisation.
You must not share your SignalDesk account with another person or permit another person to use your account except where expressly permitted by us.
Premium may allow you to connect SignalDesk to a supported brokerage account using an API or other authorised integration.
You remain the owner and account holder of your brokerage account.
You are responsible for:
SignalDesk does not control your brokerage's systems.
Brokerage APIs may be unavailable, delayed, changed, restricted or discontinued without notice.
Orders submitted through an automated integration may fail, be delayed, be rejected, be duplicated, execute at a different price than expected, or execute after you believe automation has been disabled.
You should not rely on cancellation or revocation of API access as an immediate guarantee that previously submitted orders will not execute.
You are responsible for monitoring your connected brokerage account.
Where automated trading is available, enabling a strategy may result in orders being submitted automatically without additional confirmation from you for each individual transaction.
You are responsible for selecting which strategies to enable and determining the amount of capital exposed to those strategies.
SignalDesk does not guarantee that an automated strategy will:
You should maintain appropriate account-level controls with your brokerage where available.
Trading and investing involve substantial risk of loss.
You may lose some or all of the capital allocated to trading.
Automated trading introduces additional risks, including software defects, incorrect signals, data errors, connectivity failures, brokerage outages, API failures, market interruptions, latency, slippage, liquidity constraints, market gaps and extreme market conditions.
You should only use money that you can afford to lose.
Certain SignalDesk features require a paid Premium subscription.
Premium may be offered on a monthly or annual basis. The applicable price, billing period and included features will be displayed before you complete your purchase.
By purchasing Premium, you authorise SignalDesk and its payment provider to charge your selected payment method for the applicable subscription fees.
Where we offer a free trial, discounted period or other promotional offer, the specific terms of that offer will be presented at signup.
Unless expressly stated otherwise, a free trial or promotional subscription will automatically convert into a paid subscription at the end of the applicable promotional period.
We will disclose the applicable price and billing frequency before the paid subscription begins.
You are responsible for cancelling before the end of the trial or promotional period if you do not want the subscription to convert into a paid subscription.
Premium subscriptions automatically renew at the end of each billing period unless cancelled before the renewal date.
Monthly subscriptions renew monthly.
Annual subscriptions renew annually.
Your payment method will be charged the applicable subscription price for the next billing period.
Where required by applicable law, we will provide appropriate notice of renewal and any applicable price change.
The renewal price will be the price communicated to you for the applicable renewal period, subject to any promotional pricing or price changes that have been properly notified to you.
You may cancel your Premium subscription at any time using the cancellation method made available by SignalDesk or our payment provider.
Cancellation stops future automatic renewals.
Unless otherwise required by applicable law or expressly stated in a promotional offer, cancellation does not automatically entitle you to a refund for the current billing period.
After cancellation, Premium features normally remain available until the end of the period for which you have already paid.
Payments are generally non-refundable except where:
Where a refund is issued, it will normally be made to the original payment method.
Refunds do not automatically cancel or reverse trades already submitted to a connected brokerage account.
You remain responsible for any trading activity that occurred before cancellation or termination.
If you are a consumer, you may have statutory cancellation or cooling-off rights under applicable law.
Where applicable, information about those rights will be provided during the purchase process.
Where you expressly request that Premium digital services begin immediately during a statutory cancellation period, you acknowledge that your statutory cancellation rights may be affected to the extent permitted by applicable law.
Nothing in these Terms limits any consumer right that cannot legally be excluded.
If a subscription payment fails or is declined, we may:
Suspension or termination does not cancel orders that have already been submitted to a brokerage.
Prices may or may not include applicable taxes depending on your location and the information displayed during checkout.
You are responsible for any taxes that you are legally required to pay in connection with your purchase, except taxes imposed on SignalDesk's income.
Cancelling Premium does not necessarily cancel orders that have already been submitted to your brokerage.
You are responsible for reviewing and, where necessary, cancelling open orders and disabling or revoking brokerage automation when you stop using automated trading.
Where reasonably practicable, SignalDesk may attempt to disable automated functionality associated with a cancelled or suspended account, but you remain responsible for confirming that automation and open orders have been disabled or cancelled.
You must not:
SignalDesk and its software, website, interface, branding, designs, databases, algorithms, documentation and other content are owned by or licensed to SignalDesk and are protected by applicable intellectual-property laws.
Subject to these Terms, we grant you a limited, non-exclusive, non-transferable and revocable right to access and use SignalDesk for your own lawful purposes during your subscription.
You do not acquire ownership of SignalDesk or its underlying software, algorithms, strategies or intellectual property.
SignalDesk may depend on third-party services, including brokerages, market-data providers, payment processors, hosting providers, authentication providers and other infrastructure providers.
Those services are outside our direct control.
We are not responsible for the availability, accuracy, security, policies or performance of third-party services.
Your use of third-party services may also be subject to separate terms and privacy policies.
Market data and other information displayed through SignalDesk may originate from third-party providers.
We do not guarantee that market data, prices, charts, signals or other information are accurate, complete, current or uninterrupted.
We do not guarantee that SignalDesk will always be available, uninterrupted or error-free.
We may modify, suspend, restrict or discontinue features or functionality.
Where reasonably practicable, we will provide notice of material changes that substantially reduce the functionality of a paid service.
Nothing in these Terms requires us to maintain a particular strategy, market, brokerage integration or feature indefinitely.
To the maximum extent permitted by applicable law, SignalDesk is provided on an "as is" and "as available" basis.
We do not warrant that:
Nothing in these Terms excludes any warranty or statutory right that cannot legally be excluded.
To the maximum extent permitted by applicable law, SignalDesk and its owners, officers, employees, contractors and service providers will not be liable for indirect, incidental, special or consequential losses arising from or relating to your use of the service.
This includes, where legally permissible, losses relating to lost profits, lost revenue, loss of data, loss of trading opportunities or trading losses.
To the maximum extent permitted by applicable law, our aggregate liability arising from your use of a paid SignalDesk service will not exceed the greater of:
This limitation does not apply to liability that cannot lawfully be excluded or limited.
Nothing in these Terms excludes or limits liability for fraud, fraudulent misrepresentation, death or personal injury caused by negligence, or any other liability that applicable law does not permit us to exclude or limit.
To the maximum extent permitted by applicable law, you agree to indemnify SignalDesk and its owners and operators against third-party claims, losses and reasonable costs arising directly from:
This obligation does not apply to the extent a claim or loss results from SignalDesk's own negligence, fraud, wilful misconduct or other liability that cannot legally be excluded.
You may stop using SignalDesk and close your account at any time.
We may suspend or terminate your account where:
Where reasonably practicable, we will provide notice before termination unless immediate action is reasonably necessary for security, legal, regulatory or other legitimate reasons.
Termination does not automatically cancel transactions already submitted to a brokerage.
SignalDesk does not represent that its services are authorised, approved or available in every jurisdiction.
The legal and regulatory treatment of trading signals, automated trading, financial instruments, cryptoassets and related services varies between jurisdictions.
You are responsible for ensuring that your use of SignalDesk is lawful where you are located and where your brokerage activity takes place.
Nothing in these Terms is intended to represent or guarantee that SignalDesk falls outside any particular regulatory regime.
Your use of SignalDesk is also subject to our Privacy Policy and Cookie Policy.
We may update these Terms from time to time.
Where changes are material, we will provide reasonable notice where required by law.
The updated Terms will become effective on the date specified in the updated version.
Your continued use of SignalDesk after the effective date constitutes acceptance of the updated Terms to the extent permitted by law.
These Terms are governed by the laws of England and Wales, subject to any mandatory consumer protection rights that apply to you.
The courts of England and Wales will have jurisdiction over disputes, subject to any mandatory rights you may have to bring proceedings elsewhere.
Nothing in this section prevents you from exercising statutory consumer rights that cannot legally be excluded.
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.
Our failure to enforce a provision does not constitute a waiver of our right to enforce it later.
These Terms, together with the Risk & Disclaimer, Privacy Policy, Cookie Policy and any other documents expressly incorporated into them, constitute the agreement between you and SignalDesk concerning your use of the service.
You may not transfer your rights or obligations under these Terms without our prior written consent.
We may transfer or assign our rights and obligations in connection with a merger, acquisition, restructuring, financing, sale of assets or similar transaction.
SignalDesk
Legal entity: Kernal Tech
Email: support@kernaltech.co.uk